Service Department

We could not have asked for better. The continued attention to detail and quality really shines.
Network Engineer, Healthcare Facility

The Convenience of Dependable Service

After completing your project, our Service Department is available to handle your ongoing needs. Our group of experienced technicians are dedicated solely to meeting your requirements. You can expect prompt and affordable service with the same commitment to quality that our project teams provide.

On-Call Service When You Need It

When you contact our Service Department, you can rely on:

A dedicated service fleet with quick response times
All necessary tools and supplies to get the job done, including cable testers for 100% testing on all installations
24/7 emergency service availability for the work that can’t wait for regular business hours

Dedicated Technicians to Support Your Needs

Sometimes the requirements of your network infrastructure are so great, you need dedicated technicians to support the daily operations of your organization. We provide those cable technicians who are available for any length of time needed. When we assign specifically skilled technicians to meet your needs, you have peace of mind and confidence that your requirements are being fulfilled. To ensure we can always meet the demands of your business, we offer flexible schedules.

To reach our Service Department call 800.238.4472 or email us at service@mtsservices.com

Healthcare

MTS Services has extensive experience working in all healthcare environments. We understand that the 24/7 daily business of patient care in a hospital takes priority over everything else, which is why we ensure our staff is trained in infectious control procedures and has a thorough understanding of hospital policies. Numerous information and communications technology (ICT) systems run over the network, in addition to the typical data and voice, including audiovisual, intercom, paging, nurse calls, and many, many more.

Military

Working on military projects requires obtaining high-level security clearances, including the Cybersecurity Maturity Model Certification (CMMC). From initial submittals through final close-out documents, our attention to detail ensures successful project execution. For decades, we have proudly been installing Category 6 and Category 6A copper cabling and single-mode and multi-mode fiber optic systems across all branches of the armed forces.

Commercial

We understand the importance of your technology requirements and approach every project with this awareness. Our process involves planning, installation, testing, and documentation of your cabling infrastructure. This includes data systems, wireless access points (WAPs), IP security devices, sound masking systems, and distributed antenna systems (DAS).

Industrial

It takes the proper skillset and training to work safely at ceiling heights of 40 feet or more. We provide OSHA and lift training to ensure that the job is done correctly. Our installation team is familiar with working in and around "live" environments and we know how important productivity is. Our project managers and technicians coordinate installation schedules with you to avoid disruption.

Data Center

MTS Services understands that your data center operation is a highly sensitive work environment and that project schedules can be fast-moving. Our expert staff consisting of numerous BICSI RCDDs, DCDCs, and Installer certifications enables us to focus on delivering an extremely high level of expertise and care throughout your project, regardless of size.

Education

At MTS Services we are well attuned to the needs of our educational clients. The cabling systems we install include cable for distributed antenna systems (DAS), public safety, security and data and voice.

Thank you for contacting MTS Services. We will review your message and get back to you shortly. If you require immediate assistance, please call 800-238-4472.